Job Detail
Department

Digital & Creative

Location

Surat

Job Type:

Full Time

Qualifications

Graduation or MBA

Experience

6 Months - 1 Year of Experience

Offered Salary

No bar for right Candidate (10,000 - 25,000)

Job Description

  • Cultivating solid relationships with clients through the provision of exceptional after-sales service.
  • Creating a positive onboarding experience for new clients.
  • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
  • Identifying ways to overcome clients' initial dislike of company products.
  • Maintaining an accurate record of all existing and potential clients.
  • Responding to client inquiries in a timely and professional manner.
  • Training and providing overall guidance to client service employees.
  • Organizing training seminars to enable clients to fully utilize service and it's benefits.
  • Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Requirements:

  • Bachelor's degree in business administration or an industry-related field.
  • Proven experience working as a client servicing executive.
  • Proficiency in Microsoft Excel.
  • Working knowledge of Customer Relationship Management (CRM) software.
  • The ability to work efficiently under pressure.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.
Upload Your Resume Here : (Upto 2 MB)